The digital maturity test is aimed at entrepreneurs interested in receiving support from the European Digital Innovation Hub (EDIC) for the realisation of their enterprise’s existing or planned processes. The aim is to assess the digital maturity of a company and to provide support to companies for the digital transformation of a business process or organisation, or to public authorities that require a digital transformation of processes.

The test has been publicly available since 2023. On 1 July and to date, 669 Latvian companies have created their profiles and completed the test. 657 applications to support digitisation activities were approved.

The test consists of 3 parts:

  • Module One – Client profile (client data): In this part, the enterprise shall indicate the general basic information required by the EDIC’s policy, such as number of employees, year of establishment, sector of activity, etc. Thisdata is necessary to analyse the level of digital maturity of your company compared to other companies in the sector, in the relevant size category (from small to large enterprise), region and/or country. In addition, it is necessary to attach electronically signed documents required for the support in question.
  • ModuleTwo – Test Part A: This part aims to assess the digital maturity of your company. The information provided will help to describe the starting point of your company’s digital transition pathway by identifying areas where EDIC support might be needed. It will also help to assess the relevant services provided by EDICs to your business, as well as to clarify the EU policies and funding instruments supporting the EDIC. The following 6 dimensions will be assessed: Each dimension will be assessed on a scale from 0 to 100 and each question will be assessed on a scale from 0 to 10.

  • ModuleThree – Test Part B: This tranche is intended to receive LIAA support up to EUR 5000 for the digitisation of the company’s business processes. Small and micro enterprises can apply for this support. Operators active in non-assisted sectors shall not receive aid. Test questions have been developed according to 9 business processes.

Taking into account the results of the company test in each business process, the aid applicant is redirected to a catalogue of standardised digital solutions, where the potential solution is selected through a feasibility study of the market from catalogue or other market solutions.

The catalogue offers solutions for the digitalisation of the following organisational processes:

  1. Administrative processes – finance and accounting, administration, document management, project management, collaboration, system compatibility.
  2. Sales processes – customer tracking, transaction management automation, transaction tracking, e-commerce, digital marketing, retail digital solutions, CRM.
  3. Staff management processes: human resource management, time recording, delegation of work, staff engagement, evaluation and motivation.
  4. Resource management processes – data security, data storage, communication infrastructure.
  5. Data management – data security and storage, communication infrastructure.
  6. Transport and logistics – Internet of Things, smart mobility solutions, perception systems, traffic monitoring.
  7. Production and quality control processes: manufacturing and business process management and automation, quality control systems, data synchronisation, data analytics.
  8. Operational management processes – business management, business and big data analytics, solutions for control decision-making, data automation, synchronisation.
  9. Strategic leadership – a strategy for the development of digitalisation (processes and products) and innovation.

In order to be able to participate in the tests, the company must register here.

The European Digital Innovation Hubs are part of the Digital Europe Programme of the European Union, which will be operational in the third quarter of 2022. They aim to promote digital transformation, i.e. the uptake of digital technologies by businesses, public administrations, as well as to improve citizens’ advanced digital skills. As such centres will operate in all EU Member States, Latvia will also be included in the overall European digital technology ecosystem. This will allow for the transfer of experience and knowledge from other countries, as well as sharing their competences.

In case of any doubt, please contact or + 371 26180773.

*Test developed ‘EDIC’: support for digitalisation and under the umbrella of the Digitalisation and Massiksi Intelligence Attiction (No and No 101083983) of AI/Development of AI – ICT for Manufacturing EDIH in Latvia (EDIHLV).