Freedom of Information

Freedom of Information 

The Freedom of Information Act

Eligible persons are entitled to submit Freedom of Information (FOI) requests to all established Public Authorities. The FOI Act can be found in the links below. 



Submitting a Request or Complaint


Eligible Persons:
A Person who has been a resident of Malta for a period of at least five years, is a Maltese citizen or citizen of any other European Union member state, in virtue of any treaty between such state and the European Union, to be treated in Malta in the same manner as citizens of member states of the European Union, is eligible to submit FOI requests.

FOI  requests or Complaint forms are to be submitted in writing, and sent by post or e-mail to info.eskills@eskills.org.mt ​or through the FOI portal www.foi.gov.mt​ via the e-ID or through the online form.

Information to be Provided ​

When submitting an FOI Request, applicants are required, to provide contact details and to give an indication of the document or information that they wish to obtain. They will also need to indicate the format in which they wish to receive such document or information, namely as a hard copy/print-out, as an electronic copy, in the form of a summary or excerpt of contents or by on-site inspection of the respective document or information. In the case of requests relating specifically to the individual, individual's assets/interests/right of access, copies of the ID card or passport and/or additional documentation as deemed necessary may be requested by the Public Authority.

Types of Requests


In essence, one may ask for any article that is held by a public authority and on which information has been recorded in whatever form or medium. Additionally, one may also ask for documentation which contains policies, principles, rules or guidelines in accordance with which decisions or recommendations are made in respect of members of the public (including bodies corporate and employees of the public authority in their personal capacity). Furthermore, eligible persons have the right to request information (in the form of a written statement) on a decision or recommendation made in their respect or in respect of a body corporate which they represent.

Acknowledgements

FOI requests will be duly acknowledged by the Public Authorities. The acknowledgement forms will include a unique reference number and an indication of the date by when the response will be given. The forms shall also include specific information related to the Public Authority, such as its address, telephone numbers, e-mail addresses, opening hours and also details of its internal complaints procedure.

Checks to be carried out by the Public Authority                                                              
On receipt of the application form, the Public Authority will verify whether the request qualifies as an FOI request and if this is not the case, will inform the applicant accordingly. If it transpires that additional information or documentation is required, applicants will be contacted by the Public Authority to whom the request has been submitted and they will be provided with all possible assistance in order to ensure that such request complies with the provisions of the Act. This notwithstanding, when submitting an FOI request, applicants are not required to provide any justifications for requesting any particular documentation or information.

The Public Authority will also verify whether the requested document or information is held at its end. If this is not the case such Public Authority will seek to identify the proper entity to whom the request should be submitted and will transfer such application accordingly (informing the applicant in the process). If no alternative entity is identified (meaning that the document or information cannot be traced at any Public Authority) the applicant will be informed accordingly.​

The Public Authority will also verify whether the requested document or information is held at its end. If this is not the case such Public Authority will seek to identify the proper entity to whom the request should be submitted and will transfer such application accordingly (informing the applicant in the process). If no alternative entity is identified (meaning that the document or information cannot be traced at any Public Authority) the applicant will be informed accordingly.


Processing of request


Once it establishes that a request is an FOI request and can be addressed from its end, the Public Authority will determine whether it can provide the applicant with the document or information requested (in full or in part) or whether it will refuse the request. Prior to taking a decision in this regard, the Public Authority shall consider whether any of the exemptions listed in the FOI Act apply. Within 20 days from its receipt, the Public Authority will submit a notification of whether the request will be accepted. An additional 20 working days extension can be further applied, bringing up the total to a maximum of 40 working days from the date of the receipt of the original request.

Payment of Fee


When submitting a response to the Applicant, the Public Authority shall indicate whether any fees apply. If applicable, such fees shall cover only the costs related to making a document available to the applicant, namely hours of processing, costs of photocopies or faxes and digital media and costs related to inspections. Notwithstanding the above, the total applicable fee shall not exceed €40. No additional fees can be incurred for submitting applications or complaints.

Any payments are to be made by cash or cheque payable to eSkills Malta Foundation and can be submitted in person at the below-indicated address or by post quoting the reference number of the FOI request.


Address: eSkills Malta Foundation, Gattard House, National Road, Blata L-Bajda, HMR 9010

Email: info.eskills@eskills.org.mt​

The application of fees is regulated by L.N. 158 of 2010​.

Remedial Action


If the applicant is not satisfied with the response provided by the Public Authority vis-à-vis its request, the applicant is entitled to submit a complaint to the same Public Authority.


Applicants shall submit their complaint via email or online form found on the FOI Portal www.foi.gov.mt​.  Applicants may file a complaint within a maximum of thirty (30) days from the last relative communication received from eSkills Malta Foundation or the act or omission giving rise to the complaint, as the case may be. The complaint will be received by the FOI Officer.

Within ten (10) working days from the receipt of the complaint, the FOI Officer will inform the applicant of the right to refer any further complaint to the Information and Data Protection Commissioner under article 23 of the FOI Act and will provide an independent review of the processing of a request for information and shall issue a decision accordingly.

Should the applicant remains unsatisfied with the response received, the applicant may lodge an appeal with the Information and Data Protection Commissioner (IDPC). If the applicant remains dissatisfied with the outcome of the appeal, a further appeal may be made with the Information and Data Protection Tribunal and, subsequently, to the Court of Appeal. Complaints may be submitted for the following reasons:

  • The Public Authority has applied an extension to the 20-working day deadline to notify the application whether access would be given to the document/information requested
  • The Public Authority has imposed a fee which is deemed to be excessive
  • The document is not being provided in the requested format
  • The request is being refused (for e.g. request not deemed to be an FOI request)
  • The Public Authority does not respect the 20 working day deadline (or the deadline indicated in the notification of extension, if applicable) for submitting a response

Applicants may submit a complaint through the IDPC’s website by clicking here.

Receiving documentation or information


Whenever a Public Authority communicates a decision to an Applicant that access to a document or information will be granted, the applicant shall also be invited to effect payment of fees (if applicable). Within 10 working days following payment, the Public Authority will provide the document or information in the same format as the applicant had originally requested or, if this is not possible, in any other format deemed appropriate by the Public Authority

If no fee will be charged, the document or information will be provided within 10 working days following notification. The request shall be considered to have been abandoned by the applicant if payment is not effected within 20 working days following notification.