Digital-technology-for-the-workplace

Course Name

Digital Technology for the Workplace

Target Group / Theme

Citizens (youths, Adults 18 and over, Pensioners

Labour Force (Employees, executives or leaders of SMEs and enterprises)

Course dates

Session 1

11th October 14:30:16:00
Effective market research. Enhancing brand awareness through SEO, Paid Ads, and Social Media. Search effectively for online information and critically evaluate web content. Sharing of specialised facilities and services.

Session 2

18th October 14:30:16:00
Ensuring the delivery of excellent customer service online. Gathering and analysing feedback from customers.

Session 3

25th October 14:30:16:00
Using digital tools for effective time management, team building, and Online Communication.

Session 4

1st November 14:30:16:00
Digital job seeking and recruitment skills (e.g. Europass CV, LinkedIn), reflective practice, and professional development & training.

Session 5

8th November 14:30:16:00
Protecting data and digital systems. Using digital technologies ethically and responsibly.

Session 6

15th November 14:30:16:00
Develop your own digital identity with privacy. Engage in citizenship using digital technologies‚Äč

Course Content
This course is aimed at persons working or seeking to work in any industry. The course will enable participants to improve their digital competencies in three themes; in their workplace, personal development and well-being. By end of the course, participants will

1) Increase knowledge how digital technology may better equip employees in the industry. This will be done by increasing awareness of the products served, the stock management process, ensuring the delivery of excellent customer service and efficient back of house management.

2) Use digital technology to assist with personal development, increase team motivation and engagement, as well as fostering career progression.

3) Become aware of how digital technology may effect the well-being of themselves and colleagues. Participants will appreciate how effective use of digital technology may improve personal resilience and self-awareness

Delivery Method

Online

 

 

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